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250-954-9505
FREQUENTLY ASKED QUESTIONS
BURNING SEASONED WOOD MATTERS !
CHECK OUT THE LINK BELOW FOR PROFESSIONAL ADVICE ON GOOD WOODSTOVE PRACTIES
https://www.canadianchimney.com/how-to-burn-wood.html
WHERE DOES THE WOOD COME FROM?
WE HAVE A SALVAGE CONTRACT WITH MOSAIC FORESTS. SALVAGING THE WOOD FURTHER HELPS THE EFFORTS TO ABATE THE FOREST FIRE HAZARDS AND REDUCE SLASH PILE BURNING.
IS THE WOOD SEASONED?
SEASONED WOOD IS DEFINED AS CUT & SPLIT AND UNDER COVER FOR AN EXTENDED PERIOD OF TIME. WE TELL OUR CUSTOMERS WHEN THE WOOD WAS FELL AND LET THEM DECIDE IF THAT MEETS THEIR NEEDS.
CAN I BURN THE WOOD THIS WINTER?
WELL, I HAVE SEEN PEOPLE BURN ALL KINDS OF WOOD (GREEN, ROTTEN, PALLETS, BRANCHES) BUT IT DOESN'T ALWAYS MEAN YOU SHOULD. THE EARLIER THE WOOD ENDS UP IN YOUR WOODSHED THE BETTER.
WHAT SPECIES IS THE WOOD?
THE PRIMARY SPECIES WE SALVAGE IS FIR, FOLLOWED BY HEMLOCK. WE DO OUR BEST TO RECOVER AS MUCH WASTE AS POSSIBLE WHICH MEANS SMALL AMOUNTS OF OTHER SPECIES WILL GET MIXED IN. WE WE DO NOT SELL CEDAR.
CAN I PAY A DEPOSIT TO GUARANTEE MY DELIVERY DATE?
MURPHY'S LAW SAYS NO. IF YOU PAY A DEPOSIT SOMETHING IS BOUND TO GO WRONG. WE DO OUR BEST TO DELIVER IN A TIMELY MANNER, HOWEVER, WE STRONGLY ENCOURAGE YOU TO PLACE ORDERS EARLY AND CONSIDER SEASONAL WEATHER HAZARDS SUCH AS FIRE AND SNOW.
CAN I PICK UP THE WOOD INSTEAD OF HAVING IT DELIVERED?
NO, OUR WOOD IS NOT ACCESSIBLE TO PUBLIC FOR PICK-UP, WE ARE STRICTLY DELIVERY ONLY.
DO YOU SELL 24" SPLIT WOOD?
NO, WE ONLY SELL 16" SPLIT WOOD. CHECK OUT OUR BINS OF BUTTS & LOGS FOR ALTERNATIVE OPTIONS.
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